The questions that come up before starting.

Project and scope

• How long does a project take?+

  Most brand and web projects ship in 6 to 12 weeks. Full digital products are usually organised in 8-week phases.

• What do you need to get started?+

  A 30-minute conversation, access to what already exists (brand, analytics, code) and a clear idea of what success means to you.

• Can we start with only part of the project?+

  Yes. We can begin with a strategy or design phase and decide together at the end whether to continue into development.

• Do you work with early-stage startups?+

  Yes, as long as there's a clear decision to make. If the product isn't defined yet, we start with consulting instead of design.

Budget and engagement

• How do you handle budget?+

  Fixed price per phase, agreed before we start. No surprise hours, no invoices growing mid-project.

• What's the minimum budget?+

  Full projects usually start at €10,000. For smaller needs we offer one-off consulting sessions.

• How do payments work?+

  Typically 40% up front and the rest split across the close of each phase, on delivery.

Team and collaboration

• Can you work with our in-house team?+

  Yes. We integrate with internal product and engineering teams, ship documented systems and support the transition.

• Who do we talk to during the project?+

  The people doing the work. There's no account-management layer in between.

• What time zone do you work in?+

  We're a distributed team with a daily overlap of at least four hours with Central Europe.

After launch

• What happens when the project ends?+

  We hand over code, source files and documentation. We also include 30 days of support for post-launch adjustments.

• Do you offer ongoing maintenance?+

  Yes, through a monthly agreement of reserved hours for evolution, improvements and support.

• Do we own the work?+

  Entirely. All rights to the delivered work are yours once the project closes.